.svg){kind=icon}
Overview
The Notification Center is where you decide which Everflow Pay emails you and your Partners receive. It is an early warning system more than an inbox filler: it tells you the moment funds land in your account, when a Partner changes their banking or tax details, and when a tax check needs your attention.
Every notification here is a switch. Turning one off does not change how Everflow Pay behaves, only whether you hear about it, so the cost of leaving the important ones on is a handful of emails and the cost of turning them off is finding out late.
Payer And Payee: Who Gets Which
Notifications split by role, and the two lists are separate. Payers are the account holders who fund the wallet and send payments, which means you and your team. The platform shows you as Users. Payees are the Partners you pay. Each side sees only the list that matches their role, and you control both.
That is worth remembering when a Partner tells you they never got an email. The payee notifications are switched on or off by you, not by them.
Where To Find Your Notification Preferences
The settings live under your own account menu rather than under a company or billing screen, which is why they are easy to miss.
From there you can see every available notification for both payers and payees, and toggle each one on or off.
Notifications You Receive As A Payer
These come to you. If you only keep two of them on, make it the banking and tax change alerts: they are your first warning that a Partner's payout details moved, which is exactly the change you want to notice before the next payment run rather than after it.
Notifications Your Payees Receive
These go to the Partners you pay. You decide which are switched on for them, which means a Partner who is not hearing about a tax problem may simply have a payer who turned the alert off.
Who The Tax Alerts Reach
Two of the notifications below are about tax, and their scope is the thing most people get wrong. They follow the payer, not the Partner's country. A Partner banking outside the US can and does receive them, because a W-8 is a US tax form filed by a non-US person and the checks behind it run on W-8 filers too.
Whether a Partner completes a US tax form depends on the payer, not on where the Partner is. If the business paying them is registered in the US, they complete one: a W-9 if they are US-based, a W-8 if they are not. If the business paying them is registered outside the US, there is no US tax form step at all, and Everflow Pay does not collect US tax documents on your behalf.
So the practical rule for this page is simple. If you collect US tax documents from your Partners, the two tax alerts below are live for all of them. If you do not, neither alert has anything to fire on.
The W-8 BEN and W-8 BEN-E entries in that last row are the proof of the scoping point above. Those are forms only a non-US person files, so a notification that fires on a switch between them is by definition reaching Partners outside the US.
What To Expect After You Change A Setting
Toggles apply to your account straight away. There is no save step and no propagation delay to wait out, so if you switch the banking change alert on now, the next banking change a Partner makes will reach you.
Everflow Pay emails come from no-reply@via-everflow.io, which is worth adding to your allow list before you go looking for a missing notification. As a payer you can also set a custom reply-to that applies to the emails your Partners receive, so a Partner who hits reply reaches your team rather than a dead address.
→ Everflow Pay Tax Features & Reporting covers TIN verification and what happens after a failed match.
→ Everflow Pay Payment Auto-Approval explains the payments the Auto-Approval Payment email is reporting on.
→ Funding Your Everflow Pay Account is the other side of the Deposits notification.
If a notification you have switched on is not arriving, email pay.help@everflow.io with the notification name and roughly when you expected it, and we will check whether it was sent.
