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Partner Default Notifications
Partner Default Notifications

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Partner Default Notifications

Configure notifications that your Partners will receive by default when new accounts are created.

Overview

Partner notifications help keep Affiliates, Content Creators, Publishers, and others informed about important changes and updates in their accounts, your Offers, etc.

This guide covers all available notification types, when they're triggered, and how to manage them effectively.

Whether you need to alert Partners about Offer changes, billing updates, or system actions, understanding these notification options helps you communicate better with your Partners.

Notification Settings Notes
Review this important information and settings related to Partner notifications before diving in!
Editing default notifications only affects new Partner accounts
Offer notifications are only sent to Partners who:
Are currently approved on the Offer
Have sent traffic to the Offer in the past 7 days
Cap notifications may apply to both custom caps and Offer-level caps
Offer-level cap notifications can be enabled/disabled in
Control Center -> Platform Configurations -> General tab -> Global Settings
Invoice notifications won't be sent if invoices are hidden by the network

Accessing Notification Settings

To access notification settings, start by clicking the main menu icon
in the top left corner. From there, navigate to
Partner Configurations
in the
Control Center
menu.

Within this section, you'll find the Default Notifications tab where you can manage all Partner notification settings in one place.

Available Partner Notifications

Offer Notifications

Notification Type
Trigger
Available Notifications
Coupon Code Deactivated
When a Coupon Code becomes inactive
In-app and/or Email
Offer Status Changed
When the Offer status changes
In-app and/or Email
Offer Changed Payout
When Payout is modified for an Offer you're active on
In-app and/or Email
Offer Description Changed
When the HTML description of an Offer is modified
In-app and/or Email
Creative Added to the Offer
When a new creative is added to an Offer
In-app and/or Email
Traffic Optimized
When a variable is blocked by the network
In-app and/or Email

Action Notifications

Notification Type
Trigger
Available Notifications
Action Scheduled
When an action affecting your account is scheduled
In-app and/or Email
Action Executed
When a scheduled action is ultimately executed
In-app and/or Email

Billing Notifications

Notification Type
Trigger
Available Notifications
Payment Executed
When an invoice payment is processed
In-app and/or Email
Invoice Available
When a new invoice is available in your account
In-app and/or Email

Network Notifications

Notification Type
Trigger
Available Notifications
Communication Hub Email
When a Communication Hub Email is sent to you
Email only

Notification Options

For each notification type:

  • In-app notifications can be enabled/disabled
  • Email notifications can be enabled/disabled
  • Both types can be enabled simultaneously
  • Both types can be disabled simultaneously

Special Cases

Cap Notifications
Apply to both custom caps and Offer-level caps
Offer-level cap notifications can be disabled network-wide
Configure in
Control Center - Platform Configurations
> General tab
Invoice Notifications
Won't be sent if invoices are hidden at network level
Requires proper billing configuration
Conversion Notifications
Special notification for each Conversion/Sale
Contact Customer Success to enable this feature

Best Practices

When managing your notification settings, regularly review your defaults to ensure they still serve your needs. Keep your partners' experience in mind - too many notifications can be overwhelming, while too few might leave them missing important updates.

Your notification strategy should align with your overall communication approach, making sure partners get the right information at the right time.

Above all, pay special attention to critical updates, ensuring these important messages are properly configured to reach the right people.

Changing Notifications for Existing Partners

Editing the Default Notifications settings only governs new Partner accounts, since these configurations are applied by default at the time an account is created.

If you need to change notification settings for existing Partner accounts, please contact Everflow support so the updated notification settings can be applied to those accounts.

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